Prime Risk Partners
Employee Experience — Digital Workplace
Prime Risk Partners (PRP) contacted StitchDX for help with their digital workplace strategy. As an insurance conglomerate comprising four related but separate subsidiaries, PRP needed help creating a digital workplace that could serve as a unifying cornerstone for the many disparate platforms PRP employees needed to do their work. A digital workplace that could support PRP’s “one brand” initiative was particularly important, as they were growing aggressively through an acquisition and roll-up strategy of existing, independent insurance brokers.
During a two-day onsite discovery workshop, StitchDX led the PRP team through a series of activities which resulted in an in-depth understanding of their user needs and a draft information architecture. Using this knowledge, the StitchDX team designed a multi-phase development strategy, starting with corporate communications and human resources information, then increasingly more complex functionality in later stages. The entire system used taxonomy and permissions-based access to provide users the right information at the right time.