Solutions Customer Success

Digital Solutions for Customer Success & Support

Elevate advocacy, deliver efficient support, and grow revenue.

Deliver efficient support, and higher lifetime customer value.

Serve your customers faster, easier, and more effectively. ServiceHub from HubSpot enables Success and Support reps to quickly get the full story of every customer’s journey. Log calls, emails, and other interactions automatically, open and track tickets, and identify upsell opportunities all in a single space. Our comprehensive onboarding ensures maximum utilization from Day 1.

Services

  • Sales Enablement
  • Pipeline Strategy
  • Lead Generation
  • Content Development
  • HubSpot Onboarding

Marketing Technologies

  • HubSpot CRM
  • HubSpot Service Hub

Elevate customer advocacy, grow recurring revenue.

Customer Success and Support absolutely depend on rapid, reliable response to customer challenges. AI-enhanced Powell Software digital workplace tools work with your SharePoint and Teams content to seamlessly provide contextually relevant answers — turning reps and account managers into SMEs. The result: Customers who become your strongest advocates and reliable recurring revenue sources.

Workplace Services

  • Customer/Product Knowledge base
  • AI augmented search
  • Intranet Strategy & design
  • Best practices
  • Gamification & Recognition
  • Dashboards

Workplace Technologies

  • Microsoft 365
  • SharePoint & Teams
  • Powell Software
  • API Integrations

Customer Success Solutions Case Studies

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