Solutions Customer Success

 

Digital Solutions for Customer Success & Support

Elevate advocacy, deliver efficient support, and grow revenue.

Smarter Tools for Support and Advocacy

Use AI-powered platforms to deliver faster, more personalized support — and turn every interaction into an opportunity to grow loyalty and revenue. Equip your customer success and support teams with centralized access to each customer’s journey and the tools to manage tickets, track conversations, and surface contextually relevant insights. Automate common tasks with chatbots and self-service options, ensuring timely responses and freeing teams to focus on high-value engagements. The result: improved satisfaction, increased retention, and measurable ROI.

Marketing Solutions

Deliver efficient support, and higher customer lifetime value

Services

  • Sales Enablement
  • Pipeline Strategy
  • Lead Generation
  • Content Development
  • HubSpot Onboarding

Marketing Technologies

  • HubSpot CRM
  • HubSpot Service Hub

Workplace Solutions

Elevate customer advocacy, grow recurring revenue

Workplace Services

  • Customer/Product Knowledge base
  • AI augmented search
  • Intranet Strategy & design
  • Best practices
  • Gamification & Recognition
  • Dashboards

Workplace Technologies

  • Microsoft 365
  • SharePoint & Teams
  • Powell Software
  • API Integrations

Customer Success Case Studies

Customer Success Case Studies

Our proprietary Discovery & Design process resulted in an intranet with a dynamic news page and easy page creation and modification. BNC’s new intranet became the communication hub for their COVID-19 response for employees across more than 450 stores.

Pierce Aluminum

Digital Marketing

With nine locations coast to coast, a huge inventory, and an industry increasingly embracing digital, Pierce needed a website overhaul. StitchDX designed and developed an entirely new site from the ground up.

Dynavac

Digital Marketing

An innovator in thin-film deposition and thermal vacuum systems required for space exploration, Dynavac engaged StitchDX to design and develop a new site with improved UX, content, and technical aspects, all to drive competitive advantage.

StitchDX led workshops to understand how Aspire collaborates and communicates across their office and field staff. We helped streamline processes in a modern digital workplace, with community spaces for sharing wins, and engaging employees at every level — with greater buy-in and investment among employees.